Three decades ago, Alvin Toffler suggested that the vision
of the citizen in the tight grip of an omnipotent bureaucracy would be replaced
by an organizational structure of ad-hocracy. The traditional business
organization implied a social contract between employees and employers. By
adhering to a fixed set of obligations and sharply defined roles and
responsibilities, employees received a predefined set of rewards.
The organizational structure
that Toffler predicted in 1970 became the norm 20 years later, and with it came
changed concepts of authority. As organizations became more transitory, the
authority of the organization and firm was replaced by the authority of the
individual manager. This entrepreneurial management model is now being
replicated throughout society. As a result, the individual business owner must
internalize ever increasing organizational functions.
Another change in today's
business environment is dealing with government agencies. Their effect on the
conduct of business most recently appears to have increased. As industries fail
to achieve high levels of ethical behavior or individual businesses exhibit
specific lapses, the government rushes in to fill the breach with its
regulations.
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